Commuter Spending Account FAQs
Click here to see a full list of questions (PDF)
A CSA lets you set aside money from your paycheck, pre-tax, to use for eligible parking and transit expenses. Because this program allows for tax-savings, it is regulated by the Internal Revenue Service (IRS).
There are two separate accounts:
The parking account is used to pay for eligible parking expenses either near your place of employment or at a location from which you commute to work via transit or vanpool*.
The transit account is used to pay for eligible mass transit or vanpool* expenses associated with travel to and from work, including bus, train or subway.
*Generally, a vehicle is eligible for vanpool expenses if it seats at least six adults (not including the driver) and at least 80 percent of its mileage is used to transport employees to and from places of employment.
Under current IRS rules, the shared cost of participating in a vanpool through a mass transit system (either a public system or private company) is an eligible transit expense as long as it is primarily used for commuting to and from work (at least 80% of the time), with a seating capacity of at least six adults and must be carrying at least three passengers (not including the driver).
A van that you or one of the other riders own or operate as your personal vehicle is not an eligible vanpool or transit expense.
No. With a CSA transit account through ERS, you can only use the TexFlex debit card to pay for eligible transit expenses. The IRS doesn’t allow you to file paper claims for reimbursement of transit expenses.
Yes. However, the total amount you contribute between the two CSAs cannot exceed the monthly maximum determined by the IRS. Also, you can’t file the same claim under both CSAs.
No. Under current IRS rules, gas and toll road fees are not eligible transit or parking expenses.
CSA Funds and Balances
When you enroll in the CSA parking or transit account, you’ll receive a free TexFlex debit card in the mail. You can use this card to pay for both eligible parking and transit expenses once your first contribution has been deducted from your paycheck.
If you’re already enrolled in the TexFlex health care account you won’t receive a separate debit card. The same TexFlex debit card can be used for eligible health care, parking and transit expenses.
The TexFlex debit card is the quickest and easiest way to pay for eligible parking and transit expenses.
If you are enrolled in the parking account and don’t have your TexFlex debit card when payment is due, you can pay out of pocket. You could then submit a claim to WageWorks online, by mail or fax.
Participants of the transit account can only use the TexFlex debit card for eligible transit expenses. The IRS doesn’t allow you to file paper claims for reimbursement of transit related expenses.
No. You don’t have to save or submit receipts for eligible parking or transit expenses.
Whether you’re enrolled in, or disenrolled from the parking or transit accounts, you can use the funds as long as you are actively employed. Any balance greater than $3 rolls over to the next month and is subject to the $3 monthly administrative fee. You forfeit any amount less than $3.
If you leave state employment or retire, and have a balance in a parking or transit account, you have until the last day of your employment to use your TexFlex debit card.
Note: If you pay out of pocket for an eligible parking expense during the month you leave state employment, you have 180 days from the date you incurred the parking expense to submit the claim to WageWorks.
You can’t transfer your ERS CSA balance to a private CSA. If you leave state employment and have a balance in a parking or transit account, you have until the last day of your employment to use your TexFlex debit card. If you transfer from one state agency to another, your balance is still available for use.
Note: If you pay out of pocket for an eligible parking expense during the month you leave state employment, you have 180 consecutive days from the date you incurred the parking expense to submit the claim to WageWorks.
TexFlex Debit Card
The card can be used for both CSA parking and transit accounts. It lets you conveniently pay for eligible parking and transit expenses once your first contribution is deducted from your paycheck.
If you already contribute to a TexFlex health care account, you won’t receive a new card. Your TexFlex debit card can be used for eligible health care, parking and transit expenses. Funds would be deducted from the appropriate account.
You can pay out of pocket for eligible parking expenses and submit a claim by mail, fax, or online.
If you are enrolled in the CSA transit account, Internal Revenue Service (IRS) rules don’t allow you to file a paper claim for transit expenses. You can only use the TexFlex debit card to pay for eligible transit expenses.
Call 1-844-884-2364 to request additional debit cards for your account. WageWorks will mail them 3-5 days from the date of your request.
To report a lost or stolen card, call UMB Health Care Services immediately at 1-888-835-3060. Please see your Benefits Card Cardholder Agreement for additional lost/stolen information.
TexFlex Customer Care
(844) 884-2364 toll-free
Monday – Friday, 7 a.m. – 7 p.m. CT
- TexFlex account questions
- Claim reimbursement status
- TexFlex debit card
Claims Address:WageWorks, LLC.
P.O. Box 34700
Louisville, KY 40232
Overnight Mail:5200 Commerce Crossings,
Louisville, KY 40229