What's New

January 28, 2021

The Consolidated Appropriations Act of 2021 contains provisions that allow for the following changes to the TexFlex program:

The carryover limit is temporarily removed.

All unused funds from Plan Year 2020 accounts will carry over to your Plan Year 2021. There is no limit to the amount that can be carried over. You don’t need to take any action to make this happen. (Previously, you could carry over up to $500 each plan year.)

You have more time to use your funds after you stop contributions or leave employment.

If you leave employment or stop participation in the program before the end of Plan Year 2021, you can continue to incur claims for reimbursement until August 31, 2021. (Previously, you could only submit claims for dates of services and expenses that occurred on or before your last day of employment or before you stopped participation.)

You can make changes to your TexFlex elections without a QLE.

For the 2021 plan year, you can increase or decrease your contribution amount and end your enrollment in TexFlex without a qualifying life event (QLE). You cannot reduce your contribution to an amount less than what you’ve already contributed and/or have been reimbursed. Example: If you’ve contributed $300, you cannot reduce your annual contribution below $300. If you have been reimbursed $500, you cannot reduce your annual contribution below $500. (Previously, you could not make changes to your TexFlex account without a QLE.)

You can submit dependent care claims for children up to age 14.

If you enrolled in the dependent care FSA prior to January 31, 2020 and had a qualifying dependent who turned (or will turn) 13 during the 2020 or 2021 plan years, you can submit claims for that child until they turn 14. (Previously, you could only submit claims for children age 13 or under.)

You can make changes by calling ERS at (877) 275–4377. If you would like more information about these changes or other TexFlex information, please call us (844) 884–2364 toll–free at any time between 7 a.m. and 7 p.m. CT Monday through Friday. You may also visit us at www.TexFlexERS.com

August 6, 2020

If you are a HealthSelect of Texas® or Consumer Directed HealthSelectSM participant, you will be eligible to participate in the HealthSelectShoppERS rewards program starting September 1. Rewards will be deposited into your TexFlex health care or limited-purpose flexible spending account. Learn more about HealthSelectShoppERS and your TexFlex account.

June 9, 2020

IRS Notice 2020-29 allows for the following changes for FSAs:

  • FSA participants can make changes to their FSA elections without a qualifying life event (QLE) including decreasing and ending enrollment through August 31, 2020. Participants should contact ERS if they want to change or end their FSA.
  • Health care, limited-purpose and/or a dependent care FSA participants can use their Plan Year 2020 funds to pay for eligible expense through December 31, 2020.
  • A carryover of up to $500 is allowed from the plan year ending August 31, 2020 and up to $550 from the plan year ending August 31, 2021. The carryover is automatic and only applies to the health care and limited-purpose FSAs. Participants do not need to take action to carry over up to $550 in from Plan Year 2021 to Plan Year 2022.

Additional changes provided by the CARES Act were posted on April 2 and are noted below.

April 2, 2020

The Coronavirus Aid, Relief, and Economic Security (CARES) Act allows for the following changes to flexible spending accounts (FSA):

Over-the-counter (OTC) drugs and medicines no longer require a doctor's prescription in order to be paid for or reimbursed through an FSA. This means that participants in a health FSA can now use the benefit to pay for OTC items like cold medicine, allergy medicine and pain relievers, without having to make an extra trip to the doctor to receive a prescription. This new guideline is effective immediately and is retroactive to January 1, 2020.

Menstrual care products are now eligible to be paid for or reimbursed through an FSA, HRA or HSA. This will allow participants in health FSAs to use their benefit to pay for menstrual care products, which are described as "tampon, pad, liner, cup, sponge, or similar product used by individuals with respect to menstruation", as they will now be considered qualified expenses. This new guideline is effective immediately and is retroactive to January 1, 2020.

March 31, 2020

Important Update on TexFlex Debit Card Substantiations during COVID-19

WageWorks and the Employees Retirement System of Texas are committed to providing participants with continued access to their TexFlex benefits during this unique time. As part of that commitment, we've extended the time you have to substantiate a debit card swipe. You will now have an additional 90-days (or 180 days from the date of the card purchase) to provide your documentation to WageWorks. Please note, the Internal Revenue Service (IRS) still requires that we verify all debit card charges are for eligible expenses. This change gives you more time to submit your documentation.

We've also reinstated debit cards that were suspended from January 2020 through March 2020. You will now have 180 days from the date your card was originally suspended to submit your documentation to WageWorks. Send the required documentation in today to avoid having your card suspended.

Call us if you have questions

If you have questions about your debit card or the substantiation process, please log in to your TexFlex account or contact TexFlex Customer Care toll–free at (844) 884–2364 (TTY: 711), Monday – Friday, 7 a.m. – 7 p.m. CT.

Contact Us

TexFlex Customer Care

(844) 884-2364 toll-free
Monday – Friday, 7 a.m. – 7 p.m. CT

Call About:

  • TexFlex account questions
  • Claim reimbursement status
  • TexFlex debit card

Claims Address:

WageWorks, LLC.
P.O. Box 34700
Louisville, KY 40232

Overnight Mail:

5200 Commerce Crossings,
Suite 100
Louisville, KY 40229

Claims Fax:

(866) 643-2219 toll-free

Benefits Coordinator Resources